SECURITY & PRIVACY
Security - We use various security measures, including Secure Socket Layer (SSL) encryption technology, to ensure the personal information that we collect is secure.
WHAT INFORMATION IS COLLECTED AND STORED?
velo collects information voluntarily provided from our consumers through our websites, 800 numbers, retail locations, registration cards, and any other points of personal data gathering. For example, when you sign up to receive emails from us, enter a contest, or place an order from our online store or make an in-store purchase, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number. This information is used to administer contests or marketing promotions, to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Some of this information also may be used to contact you about sales, special offers, and new site features, if you have opted to receive promotional communications. We do not require personal information to obtain general access to any of our websites. The information collected is used to improve our services to you and to better serve your buying needs.
We also automatically collect and store certain other information to enable us to analyze and improve our websites and to provide our customers with a fulfilling online experience. For example, we collect your IP address, browser information and reference site domain name every time you visit our site. We also collect information regarding customer traffic patterns and site usage.
Like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this website without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this website.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will benefit you.
HOW DO WE USE YOUR INFORMATION?
After you register with us, with your permission, we may occasionally send you information or promotional materials on products and services offered by Velo, our retailers, or our marketing partners.
DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
We may share your information with our trusted affiliates and with our service providers who, in turn, may share your information with their service providers. These third parties provide specific services and administer activities offered at our websites; for example, website, call and email center operation; payment processing and authorization; fraud protection and credit risk reduction; order fulfillment and shipping; website evaluation; and data analysis and cleansing. Our affiliates and service providers may be located in the United States or other countries, including countries located outside the EU. The data protection laws of these countries may not provide a level of protection equivalent to the laws in your jurisdiction. If we disclose your information to such recipients, we will establish and/or confirm that they will provide an adequate level of protection for your information and that appropriate security measures are in place. These third parties are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include velo wholly-owned or affiliated companies. It also does not include website hosting partners and other parties who assist us in operating our website, conducting velo business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety.
WHAT HAPPENS WHEN YOU LINK TO ANOTHER WEBSITE?
IS INFORMATION COLLECTED FROM CHILDREN?
This website is not directed towards children. velo does not knowingly collect personal information from individuals under 18.
WHAT STEPS ARE TAKEN TO KEEP PERSONAL & FINANCIAL INFORMATION SECURE?
Information you provide to us is protected from public access and we do not disclose it. We don't store or collect your credit card information.
PayTabs is the exclusive authorized retailer of goods and services provided by velo and we are in full compliance with their privacy policies to keep all customer data secure.
HOW CAN YOU ACCESS, CORRECT AND UPDATE PERSONAL INFORMATION?
You can access, correct and update certain personal information that you have provided to us by entering the "My Account" page within the website.
CAN YOU SPECIFY WHETHER OR NOT YOU WANT TO RECEIVE PROMOTIONAL COMMUNICATIONS?
You have an opportunity to change these selections by clicking on an "unsubscribe" link contained in promotional emails we send you.
CONSENT OF USE
If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.
If you have questions or concerns related to our policy statements, you may contact us by email at: admin@Veloabaya.com or writing to us at:
TWILA CENTER HQ
KING KHALID STREET (P.O.BOX 32530)
JEDDAH, 21438 SAUDI ARABIA
Thank you again for shopping with Velo!